Terms & Conditions

Booking

Booking can be made on the phone or through the website.  When booking through the website it is advisable to book at least a week in advance so that we can contact you and arrange a free preliminary meeting so that we can construct a treatment plan.  It is not required to have a preliminary session but if you do not have one Tom will need to spend some time on the first paid session gathering information which means that treatment can be delayed.

It is advised that 3 sessions will be needed for most treatments.  We do not offer ‘1 hour stop smoking sessions’ such products are poorly grounded and not effective in our experience.

Cost of sessions is £55 per session.  Block bookings of 3 sessions are at a discounted rate of £150.  Follow up sessions will cost the standard fee.

Payment

Payment is made in advance either at the first consultation or through the website

Payment in advance is to ensure that the client is committed to their therapy. 

Payment can be made using the following methods

• Cheque (providing that the cheque clears before the session) payable to ‘T Blackman’
  
  
• Cash (paid to the therapist at the initial meeting)
  
  
• Credit or Debit card (payment will show on your statement as ‘MOSN.co.uk’)

Cancellation

Cancellation for a full refund must be made 48 hours before a session.  For example if your session is on Thursday at 4pm you must cancel before 4pm Tuesday

Cancellations in less than 48 hours will not be given a refund under any circumstances.

Cancellation must be made by phone.  Email cancellation is possible but you must attach a read receipt to show that you have met the deadline.  Proof of sending is not proof of receipt.  In the event of a cancellation by email you will receive a confirmation reply.

There is no exception to bookings that are made within 48 hours of the session. 

Change of appointment and appointment times

Upon cancelling an appointment a rescheduling is at the discretion of the therapist. 

Rescheduling before the 48 hour deadline will allow fees to be carried over to the new appointment but under the same terms and conditions for cancelling.

Appointment times are as stated by the therapist.  Late attendance for a session may not guarantee a full session

Sessions are booked in hourly blocks.  A session may not need to last the full hour but it will not last longer than an hour.

Lateness of over 20 minutes will be classed as a non attendance due to the nature of the therapy and the time needed for an effective session.

Sessions will not be booked outside the therapist’s normal hours.

Sessions to be carried out at 67 Westover Road, Westbury on Trym, Bristol, BS9 3LP